Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anelsy Roa

Anelsy Roa

March 11, 2026

5  out of  5
rating by Anelsy Roa
"“I had a great experience working with my car insurance agent CHRISTIAN MADURO. he is very professional, helpful, and took the time to explain all my coverage options clearly. They made the whole process easy and stress-free. I highly recommend their services to anyone looking for reliable insurance assistance."
Profile photo of walter bonilla

walter bonilla

March 9, 2026

5  out of  5
rating by walter bonilla
"Sayda se encargo de todo mi proseso muy amable despejo todas mis dudas excelente trato"
Profile photo of Edward Wasilewski

Edward Wasilewski

March 3, 2026

5  out of  5
rating by Edward Wasilewski
"Mr. Browns team on point"
Profile photo of Paris Hill

Paris Hill

March 3, 2026

5  out of  5
rating by Paris Hill
"Every time I call or need a hand, they are always so helpful. They’re absolutely great!"
Profile photo of Tia B

Tia B

February 26, 2026

5  out of  5
rating by Tia B
"The team was very thorough and responsive with the insurance approval process. Mogi was a great help with answering my questions and resolving issues immediately. Extremely happy with my decision to switch to State Farm!"
We responded:
"Love to hear we were so thorough and responsive! Mogi is wonderful! We hope to have you as a customer for years to come! Alex "
Profile photo of Sandra

Sandra

February 26, 2026

5  out of  5
rating by Sandra
"Thank you Jason for always being so helpful."
We responded:
"We love we can be of help! Glad you had a great experience with Jason! We appreciate your business! Alex "
Profile photo of Wilmer Orellana

Wilmer Orellana

February 25, 2026

5  out of  5
rating by Wilmer Orellana
"Saira me brindó un excelente servicio es muy amable, gracias."
We responded:
"Gracias por su reseña de cinco estrellas. Agradecemos sus comentarios y nos complace saber que tuvo una experiencia positiva con el equipo de Alexander Brown, agente de State Farm. Si tiene más preguntas o necesita ayuda, no dude en comunicarse con nosotros aquí en Columbia. "
Profile photo of Dimas Joel Sifontes Lara

Dimas Joel Sifontes Lara

February 24, 2026

5  out of  5
rating by Dimas Joel Sifontes Lara
"Salida me atendió ahora y fue una persona muy amable y resolvió mis preguntas y dudas fascinante"
Profile photo of Lupita Canizalez

Lupita Canizalez

February 23, 2026

5  out of  5
rating by Lupita Canizalez
"Me ayudó Sayda muy amable muchas gracias"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Oneyda Steffany Escobar Santos

Oneyda Steffany Escobar Santos

February 19, 2026

5  out of  5
rating by Oneyda Steffany Escobar Santos
"Excelente servicio por parte de Sayda Ruiz Cruz, me brindo una asesoría clara y completa para contratar mi seguro de auto, explicándome todas las coberturas y ayudándome a elegir lo mejor para mi Es muy amable, profesional y confiable Sin duda alguna la recomiendo."
Profile photo of Gordon Kimble

Gordon Kimble

February 12, 2026

5  out of  5
rating by Gordon Kimble
"Mogi was great. Got the answers and adjustments to my policy that I was unable to feel were accurate via emails and previous contacts. Explored and looked at options and further way to save money."
We responded:
"Thanks for the review! Mogi is wonderful. Glad you were able to get the answers you needed. We appreciate your business! Alex "
Profile photo of Shamie’ Hamphill

Shamie’ Hamphill

February 11, 2026

5  out of  5
rating by Shamie’ Hamphill
"I called to get a quote, and ended up switching insurance companies. Christian Maduro helped me out so much, and his customer service was top-tier."
We responded:
"Thanks for the great review! We love with people switch their insurance to us! Christian is a great part of this team. I am happy you had a great experience. Alex "
Profile photo of Anita Woody

Anita Woody

February 9, 2026

5  out of  5
rating by Anita Woody
"I've been a driver for 51 years with an excellent driving record 22 in the state of Maryland. I recently had to switch over to State farm insurance company. That is when I was met with a great employee by the name of Teresa. Teresa is professional knowledgeable but most of all compassionate. Her listening skills are 110%. She assisted me with an issue doing a billing scenario from the inception of the policy. I want to say in addition to her great phone phone demeanor and professionalism she has great follow-up skills. She promised to call me back on two occasions and she did both times. Once I spoke with her she had some answers for me. You know it's easy to be robotic on the phone and say all the right things. However having sincere passion for what you do and a heart for people goes a lot further. If you ever have an issue policy or need to speak with someone, please don't hesitate to ask for Theresa. Have a great day Anita Woody"
We responded:
"Anita, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future."
Profile photo of Nika Brown

Nika Brown

February 6, 2026

5  out of  5
rating by Nika Brown
"Miss Dawn Grimes was a hoot🦉Luv 😘 Luv her!!!!!"
We responded:
"Thank you so much, Nika!"
Profile photo of Walter Lopez

Walter Lopez

February 5, 2026

5  out of  5
rating by Walter Lopez
"I just moved my company insurance and work vehicle insurance with Christian Maduro and I got both quotes and a few days, when others make me wait for over two weeks, and not just that but help me to save on both insurance. Very well recommended."
We responded:
"Thanks Walter! We are happy Christian was able to help you with the quotes and get you signed up! We love saving people money! Alex "
Profile photo of Steven

Steven

February 4, 2026

5  out of  5
rating by Steven
"Very helpful and informative! My agent for over a decade. Teresa is always available to answer my questions and concerns."
We responded:
"Hey Steven! Thanks a ton for your awesome review! I'm so glad to hear that you've found our service helpful and informative over the years. We truly appreciate your loyalty! If you ever need anything, don't hesitate to reach out. - Alexander Brown - State Farm Insurance Agent, Columbia, MD"
Profile photo of Austin S

Austin S

January 29, 2026

5  out of  5
rating by Austin S
"Sayda was very knowledgeable and made the process very quick and easy! 10/10"
We responded:
"Thanks Austin! We are glad Sayda was able to make everything quick and easy! Please let us know if we can do anything else for you! Alex "
Profile photo of andre wilbert

andre wilbert

January 28, 2026

5  out of  5
rating by andre wilbert
"I’ve benn working with christian maduro . Great profesional ."
We responded:
"Thanks Andre! We love having you as a customer and Christian is a wonderful asset of our team! Alex "
Profile photo of Res ralph

Res ralph

January 27, 2026

5  out of  5
rating by Res ralph
"Diana is hands-down the best agent I’ve dealt with. She’s incredibly responsive and always has an answer to my questions. Diana has great communication and a very welcoming office atmosphere! I highly recommend giving her a call if you’re looking for any type of assistance."
We responded:
"Thank you Res! Diana is truly wonderful! I am glad she is there to answer all your questions. Have a great day! Alex "
Profile photo of Ryan Wilson

Ryan Wilson

January 23, 2026

5  out of  5
rating by Ryan Wilson
"Very helpful !"
We responded:
"Thanks Ryan! We appreciate your review and the kind words! Let us know if you need anything else! Alex "
Profile photo of Alejandra De Rivero

Alejandra De Rivero

January 15, 2026

5  out of  5
rating by Alejandra De Rivero
"I've been working with Saida and Diana for several years. Very professional service with good attention to detail. Always willing to help. Overall a positive experience and would recommend."
We responded:
"Alejandra, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! See you soon! Alex"
Profile photo of Patricia Novac

Patricia Novac

January 13, 2026

5  out of  5
rating by Patricia Novac
"Sadya was great."
We responded:
"Dear Patricia, Thanks for the great review! We're thrilled that you had a great experience at our location. Sayda is wonderful! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime! Alex "
Profile photo of Deb

Deb

January 13, 2026

5  out of  5
rating by Deb
"So far, I am very pleased with Alexander Brown's State Farm office. From the agents to the folks that answer the phones, they couldn't be more courteous or helpful. They work as a team to make sure you are provided with the best policies & rates to suit your insurance needs. Communication is easy & I very much appreciate being able to speak with a live person as opposed to the usual "virtual assistant". Of course, every type of modern communication is available."
We responded:
"Hey Deb, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future. Alex "
Profile photo of AYODEJI ADERIBIGBE

AYODEJI ADERIBIGBE

January 12, 2026

5  out of  5
rating by AYODEJI ADERIBIGBE
"Fantastic Team Superb response time and quality follow-ups."
We responded:
"Hi AYODEJI, Thank you for taking the time to share your experience. Love to hear when the team is on top of their follow ups! It is truly touching to know you think so highly of us! We look forward to keeping up the great work! We're here for you anytime! Alex "
Profile photo of Chris Markow

Chris Markow

January 5, 2026

5  out of  5
rating by Chris Markow
"Mogi was great! Had an issue fixed fast with minimal effort or time lost on my side. Would recommend"
We responded:
"Dear Chris, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We have a wonderful referral program for any family and friends that need help! Alex "