
State Farm® Insurance Agent Alexander Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Melissa Swaby
February 8, 2025
"Christian Maduro is the best insurance rep. that I have worked with. He is very professional and works fast to get you covered. It has been a pleasure working with him. He cares about this clients/customers which is obvious in his communication and going the extra mile to make sure you are satisfied. Thank you very much Christian for all that you have done for us. We appreciate you!"
"Thank you, Melissa, for sharing your experience! I'm glad to hear that Christian has been able to assist you so effectively. His dedication to providing professional and prompt service truly makes a difference. We appreciate your kind words and are here for any future needs you may have!"
Frank Hyman
February 7, 2025
"Karina did a great job helping me. She was very attentive and answered all my questions."
Dominguez Mariela
February 7, 2025
"I have the pleasure to speak with karina and she is amazing! Knowledgeable, friendly, and hive me the best help with making my payment. Highly recommend for all your car insurance needs!""
"Thank you, Mariela! I'm so happy to hear about your positive experience with Karina. Her knowledge and friendly assistance truly make a difference. We appreciate your recommendation and are here for any of your insurance needs!"
Jessica Pena
February 6, 2025
"Karina was amazing. She was helpful and efficient. You are awesome . Thank you for your help ! Jessica"
Carolina Padron
February 4, 2025
"I do not recommend this agent he doesn’t even face his customers and hire useless staff for his office that don’t know what they are doing. ( or pretend that they don’t) State Farm’s is the most corrupted car insurance company that doesn’t really care about their customers and what they pay for."
"Carolina, I’m truly sorry to hear about your negative experience. We always strive to provide the best service to our customers, and it’s clear that we didn’t meet that expectation in your case. I apologize for any frustration or inconvenience you’ve encountered. We value your feedback, and I will address your concerns with the team to ensure that we continue to provide better service. If you’d like to discuss this further, please don’t hesitate to reach out to me directly. I’d appreciate the chance to make things right. Thank you for sharing your thoughts, and again, I apologize for your experience."
malakeh angel
January 27, 2025
"Today I spoke with Miss Karina she was very good and patient with clients I appreciate her 🙏"
"Thank you, Malakeh, for sharing your experience! I'm glad to hear that Karina was able to assist you with patience and care. We truly appreciate your kind words and are here to help with any future needs you may have."
Wilmar Santizo
January 24, 2025
"Muy profesionales, les recomiendo."
"¡Gracias, Wilmar! Estamos muy contentos de que hayas tenido una experiencia positiva con nosotros. Apreciamos mucho tu recomendación. Si necesitas más ayuda o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
abongwa stanley Tamajung
January 17, 2025
"I have been served by this agent for two years. All that comes to my mind is positive. Great customer service, they'll always look for a way to help no matter your driving record or budget. Kudos to them"
"Thank you, Abongwa, for your wonderful feedback! I'm happy to know that our team has been able to provide you with great customer service over the past two years. We always strive to assist our customers, regardless of their driving record or budget. If you ever need anything else, feel free to reach out to our office. We're here to help!"
andrea phifer
January 17, 2025
"Mogi was very helpful Professionalin helping me with my situation. I appreciate you!"
"Andrea, thanks for your kind words! I'm glad Mogi could assist you professionally with your situation. We appreciate your support and are here for any other insurance needs you may have. Feel free to reach out anytime!"
Harriet Dunston-Johnson
January 10, 2025
"I just want to say thank you Mogi for your help with my account at State Farm this afternoon. You are so kind, professional, and courteous. Mogi, I truly appreciate you so very much."
"Thank you, Harriet, for sharing your experience with us! I'm delighted to hear that Mogi was able to assist you with such kindness and professionalism. We truly appreciate your acknowledgment of Mogi's efforts. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
BARENDA KIMBLE
January 8, 2025
"Rosa made making my payment very easy! She was quick and friendly. I received my confirmation within minutes. Great service!"
"Thank you for the positive feedback. We are happy to help you with your Insurance needs."
xocoo B
January 8, 2025
"Mogi is always kind. Working with her was efficient and professional, solving problems quickly, and effectively. It was a worthwhile experience. I highly recommend her."
"Thank you for your wonderful feedback! I'm delighted to know that Mogi provided you with efficient and professional service. Her ability to solve problems quickly and effectively is truly commendable. We appreciate your recommendation and look forward to assisting you with any other insurance needs!"
Rex Schaffer
January 7, 2025
"Mikey is a great agent, I’ve recommended him to many people!"
"Thank you, Rex, for your wonderful feedback! I'm happy to know that Mikey has made such a positive impact and that you've been recommending him to others. It's great to have him as part of our team. "
Kate Bentayebi
January 6, 2025
"It was great working with Jason. He is very knowledgeable."
"Thank you, Kate, for sharing your experience! I'm happy to hear that Jason's knowledge made a positive impact during your time with us. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Briana Paylor
January 3, 2025
"I got my insurance today and it was a great experience. No hassle and I am very happy with my policy and the customer service."
"We love seeing reviews like this, Briana Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Brenda Oliver
December 27, 2024
"Excellent customer service, polite and courteous!!!"
"Thank you, Brenda, for your wonderful feedback! I'm glad you found our customer service to be polite and courteous. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Patricia Levay
December 23, 2024
"Mogi was very friendly & efficient in handling my claim. Thank you State Farm for promptly cutting my check. Thank you Mogi for guiding me with documents so I could receive the check."
"Thank you, Patricia, for sharing your positive experience! I'm glad to hear that Mogi was friendly and efficient in handling your claim. It's wonderful to know that the process went smoothly and you received your check promptly. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Kelly Polek
December 23, 2024
"Very responsive"
"Thank you, Kelly, for your feedback! I'm glad to hear that you found our responsiveness to your satisfaction. If you have any more questions or need further assistance, feel free to reach out anytime."
Ronald Singleton Jr
December 17, 2024
"The customer service is always excellent."
"Thank you, Ronald, for your wonderful feedback! I'm glad to know that our customer service consistently meets your expectations. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Keith Winfield
December 13, 2024
"Mogi give excellent service! Been with state farm sonce the eighties and I love Alexander Brown team!"
"Maria strives to provide you with the customer care that you deserve, Keith! It is our pleasure to be able to assist you with any of your insurance questions or needs and we look forward to doing so for many years to come! We thank you for the wonderful review and kind words that make our day!"
Prince Kwasi Mensah
December 13, 2024
"I needed access to some important insurance information as soon as possible. Teresa was able to coordinate the collection of the information in record time. I give her 5/5 for going above and beyond in customer service."
"Prince, thank you for sharing your experience! I'm glad Bianca could assist you with your billing issue. Her patience, professionalism, and personable approach are truly commendable. It's wonderful to know that she was able to resolve the matter smoothly for you. If you need any further assistance, feel free to reach out to our office anytime. - Alexander Brown - State Farm Insurance Agent, Columbia, MD"
Maria Maria
December 11, 2024
"I want to highlight the assistance provided to me by Mogi. I resolved the problem and also had the copy of my insurance sent to the party that requested it. I appreciate it. Thank you!"
"Thank you, Maria, for your kind words! I'm happy to know that Mogi was able to assist you effectively and that your issue was resolved smoothly. We're grateful for your appreciation and are always here to help with any future needs."
Veronica Sieckman
December 3, 2024
"If I could give zero stars, I would. My entire experience from start to finish was 0/10, including the cancellation process of my policies. Customer service through this office needs work— whoever answers the phone has the personality of a soggy poptart. I’m 28 years old and somehow was paying on a Life Insurance policy I had no idea about until I was in the process of canceling. This close 🤏🏻 to going through the BBB. Stay tuned."
"Hello Veronica. I am very sorry you did not have a great experience with our agency. I would love the opportunity to discuss this with you. Please email me at Alex@alexbrownSF.com so we can set up a time to talk. – Alex"
Naj Noori
November 21, 2024
"I had an excellent experience with teresa annis. Teresa Annis went above and beyond to help me find the perfect solution.I’m very pleased with the service I received from Teresa annis. She was extremely knowledgeable, professional, and patient, answering all of my questions and guiding me through the process step by step. I truly appreciate her attention to detail and willingness to go above and beyond. I highly recommend Alex brown to anyone looking for reliable and trustworthy insurance services!”"
"Naj, thank you for sharing your wonderful experience with Teresa! I'm glad to hear that she provided you with knowledgeable, professional, and patient service. It's great to know she guided you through the process and addressed all your questions. We truly appreciate your recommendation and are grateful to have Teresa on our team. If you need any further assistance, our office is always here to help. - Alexander Brown - State Farm Insurance Agent, Columbia, MD"
Cheryl Dammons
November 18, 2024
"Team appears disorganized and is slow to follow up. It is hard to reach a live person, but even still, no follow up. I did not select this agent, my account was transferred when my last agent retired so that may be a part of the challenge."
"Hello. We are so sorry about your experience! We hold a meeting every Monday from 10am-10:30am. We did see you called during that time and we immediately returned your call. We were able to handle your request but please let us know if there is anything we can do for you in the future. Have a great day. – Alex"