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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Glyne & Elsie Weekes

Glyne & Elsie Weekes

October 9, 2024

5  out of  5
rating by Glyne & Elsie Weekes
"We had a very pleasant and productive experience with Magi Bayanbulag . We came into the office not understanding a document we received. She immediately greeted us with warmth and kindness. She was very patient in explaining what we needed to do. I wish more companies would hire more people like her."
We responded:
"Thank you, Glyne and Elsie, for sharing your experience! I'm happy to hear that Magi provided you with such warm and patient assistance. We are grateful to have her on our team, and it's wonderful to know she made your visit productive and pleasant. If you have any more questions or need further help, please don't hesitate to reach out. - Alexander Brown - State Farm Insurance Agent, Columbia, MD"
Profile photo of Elizabeth Boyed

Elizabeth Boyed

October 7, 2024

5  out of  5
rating by Elizabeth Boyed
"Best customer service I have received. Friendly, quick, and always looking for the best bundles for you. Jason was great to work with and would highly recommend asking for him specifically if you call in."
We responded:
"Elizabeth, thank you for your wonderful review! I'm happy to know that you received excellent customer service and found our team friendly and efficient. Jason will be glad to hear your kind words. We always aim to find the best bundles for our clients. If you need any further assistance, don't hesitate to reach out! - Alexander Brown - State Farm Insurance Agent, Columbia, MD"
Profile photo of Sahil Gupta

Sahil Gupta

October 3, 2024

5  out of  5
rating by Sahil Gupta
"I really appreciate to Mr Christian he help out and very nice or polite behavior I must recommend when ever you need possible talk to him"
We responded:
"Thank you, Sahil, for your wonderful review! I'm glad to hear that Christian was able to assist you with such politeness and professionalism. We truly appreciate your recommendation and are always here to help with any of your insurance needs. - Alexander Brown - State Farm Insurance Agent, Columbia, MD"
Profile photo of Andy Romero

Andy Romero

October 3, 2024

5  out of  5
rating by Andy Romero
"Very professional"
We responded:
"Andy, thank you for your kind words! I’m glad you found our service professional. If you need any further assistance, feel free to reach out. - Alexander Brown - State Farm Insurance Agent, Columbia, MD"
Profile photo of Sajjad Butt

Sajjad Butt

September 30, 2024

5  out of  5
rating by Sajjad Butt
"It’s been a very good experience to work with these guys they were very knowledgeable helpful and compassionate guys especially the young man name Alicea Elias he is very humble and have a very good nature definitely I will give them business in future too"
We responded:
"Thank you, Sajjad, for your wonderful review! I'm glad to hear that you had a positive experience with our team. Alicea is indeed a valuable member of our office, and I'm happy he could assist you with such humility and compassion. We appreciate your trust and look forward to continuing to serve you in the future. If you have any further needs or questions, don't hesitate to reach out. - Alexander Brown - State Farm Insurance Agent, Columbia, MD"
Profile photo of Brenda H.

Brenda H.

September 26, 2024

5  out of  5
rating by Brenda H.
"Teresa was very pleasant, and resolved my issue swiftly! She was very patient and her customer support skills are excellent!"
We responded:
"Brenda, thank you for your wonderful review! I'm happy Teresa was able to resolve your issue swiftly and with such patience. Her excellent customer support skills are truly an asset to our team. If you need any further assistance, please don't hesitate to reach out. - Alexander Brown - State Farm Insurance Agent, Columbia, MD"
Profile photo of Manfred Ziemann

Manfred Ziemann

September 23, 2024

5  out of  5
rating by Manfred Ziemann
"I had a problem with insurance for over a month and nothing was accomplished by State Farm to resolve it. That is until last last Frida 9/20/24. I went in person to the State Farm office and dealt with Ms Mogi Bayanbulag. She resolved my problem within about 30 minutes. She is very capable and friendly. I will give an EXCELLENT and an A+ rating for her help."
We responded:
"Manfred, thank you for sharing your experience! I'm glad to hear that Mogi was able to resolve your insurance issue efficiently. Her capability and friendliness are truly valued in our office. We appreciate your patience and are grateful for your excellent rating. If you need any further assistance, feel free to reach out to us anytime. - Alexander Brown - State Farm Insurance Agent, Columbia, MD"
Profile photo of Adiel Jones

Adiel Jones

September 20, 2024

5  out of  5
rating by Adiel Jones
"It was a smooth process, Christian made sure I got the best auto insurance"
We responded:
"Thank you, Adiel! I'm glad to hear that Christian made the process smooth and ensured you got the best auto insurance. We appreciate your feedback and are here for any future needs. - Alexander Brown - State Farm Insurance Agent, Columbia, MD"
Profile photo of angie perini

angie perini

September 19, 2024

5  out of  5
rating by angie perini
"Very helpful when I need a document or answer to something."
We responded:
"Angie, thank you for your kind words! I'm happy to know that our team has been able to assist you promptly whenever you need a document or have a question. We're here to help with any further needs you may have. - Alexander Brown - State Farm Insurance Agent, Columbia, MD"
Profile photo of Sam Bat

Sam Bat

September 17, 2024

5  out of  5
rating by Sam Bat
"Switched all my insurances to Statefarm. I got better price for the same policies. Thank you bunch guys!"
We responded:
"Thank you, Sam! I'm happy you found better pricing for your policies with us. We appreciate your business and are here for any insurance needs. - Alexander Brown - State Farm Insurance Agent, Columbia, MD"
Profile photo of Eggie Bold

Eggie Bold

September 17, 2024

5  out of  5
rating by Eggie Bold
"My experience with this farm was smooth, I got life insurance for my husband and I transferred mine from other insurance company. I would like to emphasize that Elias Alicea, who were taking care of my case, he is professional, very kind, he knows his job, and most importantly he knows how to make customers happy! Very flexible easy to communicate,no attitude at all 😆it’s very rare in nowadays. Thank you all! Keep doing good!"
We responded:
"Eggie, thank you for sharing your positive experience with our office! I'm glad to hear that Elias provided you with professional and kind service while handling your life insurance needs. It's wonderful to know that his flexibility and communication made the process smooth for you. We appreciate your kind words and look forward to assisting you with any insurance needs. - Alexander Brown - State Farm Insurance Agent, Columbia, MD"
Profile photo of Alvaro Lopez

Alvaro Lopez

September 14, 2024

5  out of  5
rating by Alvaro Lopez
"I’ve been overpaying Allstate for years and had no idea. Christian at State Farm was able to lower my premium while increasing my coverage and applying additional discounts. He also identified errors in my previous policy"
We responded:
"Thank you, Alvaro, for sharing your experience! I'm glad Christian was able to assist you in lowering your premium while increasing your coverage and applying additional discounts. It's great to know he also identified errors in your previous policy. We're grateful for your trust and are always here to help with any future needs or questions. - Alexander Brown - State Farm Insurance Agent, Columbia, MD"
Profile photo of Nabil Wafeq

Nabil Wafeq

September 12, 2024

5  out of  5
rating by Nabil Wafeq
"I have a very great experience with Elias he wonderful person I made everything easy for me with good explaination and gave a lowest price he is a kind guy thank you so much🙏"
We responded:
"Nabil, thank you for sharing your experience! I'm glad Elias was able to make everything easy for you and provide clear explanations. It's great to know you found our pricing competitive. We appreciate your kind words and look forward to assisting you with any future needs. - Alexander Brown - State Farm Insurance Agent, Columbia, MD"
Profile photo of Bunny Harrison

Bunny Harrison

September 10, 2024

5  out of  5
rating by Bunny Harrison
"Just wanted to take this time out personally Thank Christian For his Awesome Flexible services that he has provided to me while I was in the process of shopping for Vehicle insurance and the best reasonable price that I could maintain .The process and paperwork didn't take any time at all . Christian explained every detail and also explained all of my options and offered extensive amount of benefiting quotes not just vehicle . Life , 401k etc , I am glad to have selected a policy through State Farm MILF . Highly recommend. If anyone needs any type of quote I super highly recommend Christian to meet and exceed your need . Sending virtual hugs Thank you Christian so much ! God Bless"
We responded:
"Thank you, Bunny, for your wonderful review! I'm glad to hear that Christian provided you with flexible and efficient service while you were shopping for auto insurance. It's great that he could explain all the details and options clearly and offer beneficial quotes for various policies. We appreciate your high recommendation and virtual hugs. If you need any further assistance, our office is here to help. God bless! - Alexander Brown - State Farm Insurance Agent, Columbia, MD"
Profile photo of Obed Hernandez

Obed Hernandez

August 28, 2024

5  out of  5
rating by Obed Hernandez
"Really great communication. Dayda was able to help me through the process of getting my car insured in less than a few minutes."
We responded:
"Thank you, Obed, for your positive review. I'm glad Dayda could assist you quickly with your car insurance. We appreciate your feedback and are here for any future needs. - Alexander Brown - State Farm Insurance Agent, Columbia, MD"
Profile photo of Garrett Groeger

Garrett Groeger

August 28, 2024

5  out of  5
rating by Garrett Groeger
"Teresa Annis has been a great representative and helped me with many issues that has raised. She is a prime example of a great insurance agent."
We responded:
"Garrett, thank you for your positive feedback! I'm glad to hear that Teresa has been able to assist you effectively. She truly exemplifies the qualities of a great insurance agent. If you need any further assistance, our office is here to help. - Alexander Brown - State Farm Insurance Agent, Columbia, MD"
Profile photo of Grace Martinez

Grace Martinez

August 21, 2024

5  out of  5
rating by Grace Martinez
"I'm 100% satisfied Mr brown did everything to match my financial needs Iwas satisfied with the end result, I I appreciated his patience with my issues , that's what I call excellent customer service something that's very rare nowadays. Thank you Mr brown"
We responded:
"Grace, thank you for your kind words. I'm glad I could assist in matching your financial needs and that you appreciated my patience. Excellent customer service is very important to me, and I'm happy you felt well taken care of. If you need any further assistance, please don't hesitate to reach out. - Alexander Brown - State Farm Insurance Agent, Columbia, MD"
Profile photo of Norman Nicholson

Norman Nicholson

August 20, 2024

5  out of  5
rating by Norman Nicholson
"Christian represents is company very well,he is helpful courteous and attentive in assisting his clients"
We responded:
"Norman, thank you for your positive review. I'm glad to hear that Christian has been helpful, courteous, and attentive in assisting you. We appreciate your feedback and look forward to continuing to serve your insurance needs. - Alexander Brown - State Farm Insurance Agent, Columbia, MD"
Profile photo of Jaime andrade ante

Jaime andrade ante

August 20, 2024

5  out of  5
rating by Jaime andrade ante
"He was very kind and patient helping me with my application"
We responded:
"Jaime, thank you for your kind review. I'm glad I could assist you with your application. If you have any further questions or need assistance in the future, please feel free to reach out. - Alexander Brown - State Farm Insurance Agent, Columbia, MD"
Profile photo of Veronica Terry

Veronica Terry

August 15, 2024

5  out of  5
rating by Veronica Terry
"Teresa was truly a joy to work with and I appreciatef her commitment in followingup to ensuremy issuehad beenresolved."
We responded:
"Veronica, I'm ecstatic to hear that Elias provided you with patient and thorough assistance! Ensuring our clients understand their insurance is a top priority for us. We're grateful for your positive feedback and look forward to assisting you further. Alexander Brown - State Farm Insurance Agent, Columbia, MD"
Profile photo of Vijay Williams

Vijay Williams

August 14, 2024

5  out of  5
rating by Vijay Williams
"Worked with Christian M. on some new policies. Process was smooth from beginning to end."
We responded:
"Hey Vijay, Thanks a lot for the awesome review! I'm glad to hear that Christian made the process smooth for you. We're always here if you need anything else! - Alexander Brown - State Farm Insurance Agent, Columbia, MD"
Profile photo of Donna Richardson

Donna Richardson

August 14, 2024

5  out of  5
rating by Donna Richardson
"We’ve been overpaying Allstate for years and had no idea. Christian at State Farm was able to lower our premium while increasing our coverage and applying additional discounts. He also identified errors in our previous policy. My husband and I are more than satisfied with our new policy and the customer service that Christian provided. I highly recommend giving him an opportunity save you money!"
We responded:
"Thanks, Donna, for your awesome review! I'm glad Christian could help you and your husband save money while increasing your coverage. It's great to know he identified those errors and applied additional discounts. We appreciate your recommendation and are always here if you need anything else! - Alexander Brown - State Farm Insurance Agent, Columbia, MD"
Profile photo of Pernell Watson

Pernell Watson

August 9, 2024

5  out of  5
rating by Pernell Watson
"Christian Maduro was very helpful!!"
We responded:
"Hey Pernell, Thanks for the awesome review! I'm glad Christian was able to help you out!! If you need anything else, feel free to reach out. - Alexander Brown - State Farm Insurance Agent, Columbia, MD"
Profile photo of Scott Wasilewski

Scott Wasilewski

August 6, 2024

5  out of  5
rating by Scott Wasilewski
"Nataly was able to help me out with a policy I had. She made sure that I knew all the caveats with what I was doing and provided the right things I needed to complete my task."
We responded:
"Hey Scott, Thanks a lot for the awesome review! I'm glad Nataly could help you out with your policy and make sure you had everything you needed. If you have any more questions or need further assistance, feel free to reach out anytime! - Alexander Brown - State Farm Insurance Agent, Columbia, MD"
Profile photo of Steven

Steven

August 1, 2024

5  out of  5
rating by Steven
"Very helpful and informative! My agent for many years."
We responded:
"Hey Steven! Thanks a ton for your awesome review! I'm so glad to hear that you've found our service helpful and informative over the years. We truly appreciate your loyalty! If you ever need anything, don't hesitate to reach out. - Alexander Brown - State Farm Insurance Agent, Columbia, MD"